Terms and Conditions

Terms and Conditions

These Terms and Conditions govern your use of AlterSpin Casino and all associated services. By registering an account, making a deposit, or using any feature of the platform, you agree to be bound by these terms in full. Please read them carefully before proceeding.

1. Eligibility and Account Registration

To register and use AlterSpin Casino, you must meet the following requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must reside in a jurisdiction where online gambling is legally permitted.
• You must not currently be subject to any self-exclusion, cooling-off period, or exclusion imposed by any gambling authority.
• Each player is permitted to hold only one account. Duplicate accounts may be closed and balances forfeited.
• You must provide accurate, complete, and up-to-date information during registration. Providing false information may result in account suspension.

2. Account Verification (KYC)

AlterSpin Casino is required to verify the identity of all players before processing withdrawal requests. Verification documents may include:

• Government-issued photo identification (passport, national ID card, or driving licence)
• Proof of address dated within three months (utility bill, bank statement)
• Proof of payment method (card image, e-wallet screenshot)

Failure to provide requested documentation within a reasonable timeframe may result in the suspension of withdrawal access. Verification data is handled in accordance with applicable data protection legislation.

3. Deposits and Withdrawals

AlterSpin Casino reserves the right to request that a withdrawal be returned via the same payment method used for the corresponding deposit. The casino does not charge fees on standard transactions, though third-party fees from payment providers may apply.

4. Bonus Terms and Conditions

All bonuses offered by AlterSpin Casino are subject to the following general conditions:

• Bonuses are available to eligible players only and cannot be transferred or exchanged for cash without meeting the applicable wagering requirements.
• The standard wagering requirement on deposit bonuses is 35x the bonus amount.
• Free spin winnings are subject to a 30x wagering requirement.
• The maximum permitted bet while bonus funds are active is €5 per spin or hand.
• Bonuses expire 30 days from the date of credit unless stated otherwise in the specific promotion terms.
• AlterSpin Casino reserves the right to amend, suspend, or withdraw any promotional offer at any time.
• Bonus abuse, including but not limited to collusion, multiple account usage, or exploitation of software errors, will result in account closure and forfeiture of funds.

5. Responsible Gaming

AlterSpin Casino is committed to providing a safe gaming environment. The following tools are available to all players:

• Deposit Limits: Set daily, weekly, or monthly deposit caps from your account settings.
• Session Reminders: Configure time-based alerts to monitor session duration.
• Cooling-Off Period: Take a temporary break from the platform without full exclusion.
• Self-Exclusion: Request a minimum six-month exclusion from all AlterSpin services.

If you believe you may have a gambling problem, please contact the international helpline at +1-800-522-4700 or email support@alterspin-casino.com. External support is also available through GamCare and Gamblers Anonymous.

6. Prohibited Activities

The following activities are strictly prohibited on the AlterSpin platform:

• Using automated software, bots, or scripts to interact with any game or service.
• Exploiting software bugs or errors for financial gain.
• Any form of money laundering or use of funds from illegal sources.
• Chargebacks on genuine deposits.
• Collusion with other players in table game environments.

Violation of any of these prohibitions may result in immediate account termination, forfeiture of all balances, and reporting to relevant authorities where legally required.

7. Intellectual Property

All content on the AlterSpin Casino platform, including but not limited to graphics, logos, software, game content, and written material, is the intellectual property of AlterSpin Casino or its licensed suppliers. Reproduction, distribution, or modification of any platform content without express written consent is prohibited.

8. Privacy and Data Protection

AlterSpin Casino collects and processes personal data in accordance with applicable privacy legislation. Player data is used solely for account management, verification, payment processing, and responsible gaming purposes. Data is not sold to third parties. For a full breakdown of data practices, refer to the Privacy Policy available on the platform.

9. Limitation of Liability

AlterSpin Casino shall not be held liable for:

• Technical interruptions or server downtime beyond our reasonable control.
• Losses resulting from player decisions or gameplay outcomes.
• Third-party payment processing delays or errors.

In all cases, AlterSpin Casino’s maximum liability to any player shall not exceed the total funds held in that player’s account at the time of the relevant claim.

10. Amendments to These Terms

AlterSpin Casino reserves the right to modify these Terms and Conditions at any time. Players will be notified of material changes via email or an in-platform notice. Continued use of the platform following notification constitutes acceptance of the revised terms. If you do not agree with any changes, you should close your account before the changes take effect.

11. Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which AlterSpin Casino holds its operating licence. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the relevant courts in that territory.

By using AlterSpin Casino, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.